How important is body language?
55% of what you convey when you speak comes from body language. In fact, when you’re speaking about something emotional only about 7% of what the other person hears has to do with the words you use.
In five minutes you can often evaluate people with approximately 70% accuracy… but obviously we’re wrong often, and that 30% can be very costly.
What can the research teach us about better reading people’s body language?
What You’re Doing Wrong
In The Silent Language of Leaders: How Body Language Can Help–or Hurt–How You Lead the author points out a number of common errors people make.
Here’s how I interpreted the findings:
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